Frequently Asked Questions
Learn more about your planning your catered event with Market Eatz!
Placing an Order
We ask that you try to place orders at least a full day in advance. Last-minute orders? Call your nearest Market Eatz location. Note that some menu items require preparation time and may not be available for last-minute orders.
Our cancellation policy depends on factors like percentage or set fee, as some products may be prepared in advance, and last-minute cancellations may lead to product wastage.
Our catering menu caters to a wide range of events, from sit-down dinners to buffet-style offerings.
Yes, Market Eatz offers a wide variety of dishes that cater to various dietary needs. Contact your local Market Eatz location to discuss your needs with our knowledgeable managers.
When placing an order over the phone, our Catering Team will ask if a Full Set Up is needed for your order. Terminology may vary on our catering menu compared to phone responses.
For smooth catering events, our management team will guide you on the best approach based on your needs. Options include on-site cooking or delivering your desired dishes hot and fresh.
We accept Visa, MasterCard, American Express, and Discover cards.
Gratuity options vary based on whether you're placing a catering order with on-site catering team or a delivery request. Catering orders have a 20% gratuity for the on-site team, while delivery orders include a $25 delivery fee.
To place a tax-exempt order, please call or email your local Market Eatz location. Provide your tax exemption information and allow a minimum of 5 business days for tax-exempt approval.
Any order of $250 or more (before tax and delivery fee) qualifies for delivery.
We have a $25 delivery fee for catering events.